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© 2019 by Kimia Arya, Corp. All Rights Reserved.

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Shipping Policy

We offer free ground shipping (3-7 business days) on all orders once payment has been processed and item has been prepared. Item preparation time varies between 3-5 business days. Please allow for up to 24-36 hours for the payment processor to process your order. You will receive an email confirmation once your order has been shipped, with a tracking number to track your order. Due to the high value nature of the items being shipped, all delivery options require a signature upon receipt. 

SHIPPING OPTIONS

We also offer FedEx 2nd Day Delivery and FedEx Next Day Delivery with the following payment and delivery options: 

FedEx 2nd Day Delivery - $25 

Orders must be accepted before 1 PM ET for same-day shipping (excluding Sundays).

Order is delivered 2 business days after processing if accepted by 1pm EST.

 

FedEx Overnight Delivery - $30

Orders must be accepted before 1 PM ET for same-day shipping (excluding Sundays).

Order is delivered next business day after processing if accepted by 1pm EST.

 

Please contact us for further inquiries regarding the shipment of your item at info@kimiaarya.com. Thank you for your order!

Return & Exchange Policy

We offer a complimentary return of your product. All merchandise returned for refund must be in perfect sellable condition, unworn, and accompanied by the original packaging and receipt. Merchandise purchased through our Website or mobile app can be returned for a full refund within ten (10) days from the delivery date.  A refund will only be made in the original currency of purchase, in this case US dollars. Please contact us via email at info@kimiaarya.com to initiate your return. You will be provided with return instructions as well as a shipping label to facilitate the complimentary delivery of your item. We are unable to provide delivery confirmation, but you will receive an email with the total refund amount when the return is complete. Please allow up to 10 business days from this date for the refund to apply to your account. We do not accept exchanges at this time, however, you may return your item for a refund, and place a new order for the item of your choosing. We reserve the right to review all orders placed on our site. If the merchandise we receive back deems unsellable or has been worn, or is not accompanied by the original packaging or receipt, we will send the item back to you and cancel the return.

 

CANCELLATION POLICY

Once an order has been confirmed, we are no longer able to cancel or make changes to your order. However, you have 10 days for merchandise return with full refund, as long as the item is in perfect sellable condition, unworn, and accompanied by the original packaging and receipt.

 

Payment Methods

- Credit / Debit Cards, including VISA®, MasterCard®, American Express® and Discover®
- PAYPAL